F.A.Q.S

 

1. Who should take these tests?
Anyone looking to improve their health, understand their genetic makeup, or personalize their fitness, diet, or medication choices can benefit from our tests.

2. Are the tests safe and accurate?
Absolutely. Our tests are processed by internationally accredited laboratories using the latest scientific methods.

3. How do I collect my sample?
Each kit comes with simple instructions for saliva or swab collection from the comfort of your home.

4. How long does it take to get results?
Results are typically available within 4–6 weeks after we receive your sample at the lab.

5. How are results delivered?
You'll receive your detailed report securely via email. 

6. How do I schedule a sample pickup?
Once your sample is ready, you can contact us via WhatsApp, email, or call to arrange collection.

7. Is my data safe?
Yes. We follow strict data protection protocols. Your genetic information is confidential and handled with the highest level of security.

8. What payment methods are accepted?
Payments can be made securely online in USD via credit/debit card or digital payment gateways.

9. Is this service available outside Pakistan?
Currently, our services are available within Pakistan only, with international lab processing handled by our trusted partners.